Origenere Security & Privacy Policy

Please read the following policies to learn what information we collect about you during your visit to our web site and what we do with that information.

Notification of Changes

Origenere sometimes may revise this Security & Privacy Policy. Any changes to our revised Security & Privacy Policy will be posted here. Please consult this page periodically. This Security & Privacy Policy is effective May 1st 2009.

Note: Your visit to the Origenere web site is subject to this Security & Privacy Policy and our Terms & Conditions.

Origenere Privacy Policy

When you provide us with online information through the Origenere website we respect your privacy.

Origenere collects two types of information:

A - Personally Identifiable Information: This is information by which you can be clearly identified. Examples: name, address, date of birth, etc. Origenere only collects personal identifiable information about you via this website when you voluntarily provide it. By submitting your personally identifiable information on this website you are giving your consent to the collection, use, and disclosure of your personal information as is explained in this Security & Privacy Policy.

The collection of this information occurs when registering an online account for the purpose of purchasing Origenere services, products, or obtaining information.

Origenere affiliates, and third parties (as described in this Security & Privacy Policy) may use the information that you provide to fulfill your order for a product, information, or other service, respond to an email, or other type of request, to create and deliver newsletters, surveys, and communications regarding product information, product help, product usage, and promotions. For this purpose it is your responsibility to provide us accurate and up-to-date personal information that will be used to fulfill your order for a product, information, or other services.

B - Non-Personally Identifiable Information: This is information by which you cannot be clearly identified. We collect non-personally identifiable information concerning your use of our web sites. For example, which pages are most frequently visited, your web site traffic patterns, and related site information. We use this information to develop and improve our web site and customize the visitors' experience. Non-personally identifiable information gathered is also used for other internal business purposes, such as generating statistics and developing marketing plans. Origenere may share or transfer such non-personally identifiable information with our affiliates, licensees and partners.

Origenere and affiliates only use your name, address, and personal information to mail and email you marketing materials and free sample offers, but only do so with your consent. You may opt out of receiving such material. We do not give your user information, e-mail address, or any other personal information to anyone without your consent.

We do not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a service or product that you order.

You cannot opt-out of receiving communications from Origenere (or third party affiliated companies or parties who may assist us) in relation to your orders of products or services.

We reserve the right at all times to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process, or governmental request; to protect Origenere's rights or property (including without limitation in the event of a transfer of control of a Origenere company, affiliate, or brand, or some or all of its assets), or during emergencies when safety is at risk, or for credit fraud protection and risk reduction purposes.

It is your responsibility not to provide us with any personal information that you do not want us to collect.

Email Marketing

On the online registration form you may opt-out of receiving email marketing material from us.

We would like to have an ongoing communication with you. For this purpose we would like to email you messages with information about new products, special offers, and other valuable information.

If at some point in time you prefer not to receive email marketing communications from us or from third parties, please click to unsubscribe to email mailing list. Please allow 10 working days for your request to take effect.

We do not share or sell your email address with any unaffiliated third parties for direct marketing purposes. Please note that you will still receive email messages regarding your orders (i.e. order confirmation, shipping information, customer service notifications, etc.).

Mail Marketing

You may opt-out of receiving mail marketing material from us or affiliated vendors, partners, and other organizations in the online registration form.

With your approval Origenere may share information with carefully selected non-affiliated vendors, business partners, and other organizations. As stated before, your email address is not shared. These companies and organizations may use the information we share to provide special opportunities and offers for you.

Origenere Security Policy

Origenere provides a safe and secure environment for all of its clients. We have stringent and effective security measures in place on our web site.

We use various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: SSL (Secure Sockets Layer), security of our physical premises, security software, firewalls to prevent unauthorized computer access or "hacking", and internal passwords that restrict access to electronic files. There are also privacy protection controls and restrictions on employee access to safeguard your personal information.

All information you provide us in this web site when you set up your account, update your account, enter a contest, shop online, or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in private files on our secure web server and our internal systems.

It is our policy not to send private information, such as your credit card number, via e-mail.

Origenere utilizes an advanced security protocol called Secure Sockets Layer (SSL). SSL Internet connections are encrypted and therefore protect personal information so it cannot be read in transit. This ensures secure online ordering.

We only accept orders by web browsers that permit communication through Secure Socket Layer (SSL) technology. For example: version 3.0 or higher of Netscape Navigator, and version 3.02 or higher of Internet Explorer. Your will not be able to inadvertently place an order through an unsecured connection.

Internet Technology Used

The Origenere web site uses "clear gifs" and "cookies".

"Clear gifs" are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. "Cookies" are small pieces of information stored by your browser on your computer's hard drive. When you log on, the cookie tells us whether you have visited us before or are a new visitor. We use cookies and clear gifs to monitor the performance of our site and to measure its effectiveness. Cookies are the most efficient way for us to be able to offer you an enjoyable online shopping environment.

Neither clear gifs nor cookies give us access to your computer or personal information under any circumstances. They do not track any personal information, extract information from your computer, or deliver viruses. Your address or credit card information is never stored in a cookie.

Web browsers in general automatically accept cookies. You can usually change your browser settings to prevent this, but if you disable cookies, you may be unable to order or use other features of our sites.

Third Parties

Origenere sometimes receives services from companies and individuals that perform functions on our behalf. These may include: data analysis firms, customer support specialists, web hosting companies, fulfillment companies, shipping and handling companies. Sometimes we may share personally identifiable information with these companies in order for them to perform their functions. They may not use such information for any other purpose.

Origenere also uses third-party advertising companies to promote our products on our behalf. Some of these companies may employ cookies and action tags (known also as single pixel gifs or web beacons) to measure advertising effectiveness. The information that these companies collect using these methods is completely anonymous.

Links to Other Web Sites

For your convenience, our web site may contain links to other sites. Origenere is not responsible for the privacy practices or the content of such web sites. Other sites have their own policies regarding privacy and you may want to review the privacy policies of those sites.

Use this text to answer questions in as much detail as possible for your customers.

Patients constantly asked what products to use for their hair and skin. We started researching products and discovered that most had chemicals formulated for aesthetic effects rather than efficacy. Some of these chemicals have been shown to have cancer causing potential and other deleterious side effects. As physicians we realize how important it is to read labels and understand everything that we put on and into our bodies to prevent long term complications and diseases.

A lot of studies are currently ongoing to study long term health effects of commonly used preservatives such as parabens, methylparaben, butylparaben...etc. These have been implicated in breast cancer. Sodium lauryl sulfate and other similar surfactants are known skin irritants but continue to be used heavily in shampoos due to their ability to create more aesthetic sudsing. Other preservatives such as methylisothializones have been implicated as being toxic to the nervous system. Hydroquinone has been implicated as a possible carcinogen and is being currently investigated by the FDA. Cancer rates are on the rise and we do not know why. Environment and genetics are both factors. However it is imperative on us to limit the dependency on possibly toxic ingredients that we use daily. ORIGENERE® has eliminated any potentially harmful ingredients from all our products

Our products contain specific and unique OrganoNutrient™ formulations of natural botanicals from organic source along with antioxidants and specific hair and skin nourishing proteins, amino acids, vitamins, minerals and essential fatty acids. Please go to each individual product to see its unique ingredients and benefits.

Our products contain proprietary blends of specific hair and skin targeted OrganoNutrients that work synergistically to nourish the hair and scalp. The products work as a "system" to address all aspects of hair problems such as hair aging, hair thinning and hair loss, dandruff and itchy scalp as well as damaged hair. Our skin solutions address the most common skin problems such as acne, pigmentation scars, wrinkles and aging of the skin.

All of our products are made without harsh chemicals or irritants and are considered safe for color and chemically treated hair.

Just as our bodies age, so do our hair follicles and scalp. Signs of aging hair include thinning,  less density, more shedding, as well as premature graying.

Just as we take care of our bodies, our hair and skin need proper nourishment starting from within. ORIGENERE® products help address different causes hair and skin to age.

All sexes and genders are able to benefit from our Organonutrients.  The ingredients are gentle and effective.

Pregnant women should not take our hair and skin vitamins or our products with saw palmetto (Naturale shampoo, Naturale Conditioner, Naturale tonic, Naturale hair cream). Buongiorno was designed without saw palmetto with pregnant and breastfeeding women in mind. It is strongly recommended that all products be used on the advice of the pregnant woman's personal physician. Pregnant women have a naturally high estrogen level that typically improves their hair and skin during pregnancy.

Yes. All our products are made in Italy, EU and USA. Strict standards or manufacturing are followed to prevent any contamination. Only safe, natural preservatives are used. All our products meet FDA and European Union Regulations.

We do not claim to regrow hair. However our Professional solutions for Hair Problems will help diminish your hair loss and give your own scalp and hair the strength and vitality of younger looking hair. The damaged hair solution helps to make hair healthy and nourished while making it shiny and easy to manage. The dandruff and itchy scalp solution helps to decrease flakes and helps to moisturize the scalp.

Yes. Our products are safe, gentle, simple and effective for all types of hair and scalp conditions.

If you are not 100% satisfied with your purchase, you can exchange the product or receive a refund to the original form of payment within 30 days from purchase date.  Allreturnsmust be in their original condition and packaging.